Repair Order Summary
DraftBusiness Information
Order Details
Customer Details
Vehicle or Item Details
Complaint, Inspection and Diagnosis
Labor and Repair Tasks
| Description | Category | Technician | Hours | Rate | Discount | Taxable | Total | Action |
|---|
Parts
| Part | Part # | Supplier / Maker | OEM? | Qty | Unit Price | Markup % | Core Charge | Taxable | Total | Action |
|---|
Additional Charges and Totals
Authorization and Warranty
Notes, Terms and Signatures
How a Repair Order Works
A repair order records the work requested, inspected, approved, completed, and billed. It gives the customer and repair business one clear reference for the job. A strong repair order starts with accurate customer and item details. For vehicle repairs, record the year, make, model, VIN, mileage, and license plate. For equipment or electronics, use the serial number, model, asset identifier, and usage details. The customer complaint should describe the reported problem in simple language. Technicians can then add inspection findings and a diagnosis before repair work begins.
What to Include in a Repair Order
Labor and parts should be separated so charges remain easy to understand. Each labor entry can include the task, technician, hours, rate, discount, and taxable status. Parts should include part names, numbers, quantities, prices, markup, core charges, and tax settings. Additional costs may include diagnostics, towing, shop supplies, disposal fees, or other service charges. The totals section should show the subtotal, discounts, taxes, deposit, payments, grand total, and remaining balance. Authorization fields are also important because they document what the customer approved and the maximum authorized amount.
Using the Repair Order Generator
Choose the repair type and enter business, customer, and item information. Add as many labor or parts rows as required. Totals update automatically whenever pricing fields change. Set the repair status and workflow stage to track progress from receipt through completion. Add warranty details, payment information, customer notes, terms, and signatures before finishing. The Save Draft button stores the current repair order in the browser for later editing. CSV export creates a structured record that can be opened in spreadsheet software. PDF export creates a customer-ready document, while Print provides a fast paper copy for counters, technicians, and service files.
Sample Repair Order Data
| Item | Example | Purpose |
|---|---|---|
| Repair Order | RO-20260901-1042 | Unique job reference |
| Labor | Brake inspection, 1.5 hours | Tracks technician work |
| Part | Front brake pad set | Records installed materials |
| Status | Waiting Parts | Shows current progress |
| Authorization | Approved up to $650 | Documents customer approval |
| Balance | $185.00 | Shows amount still due |
Frequently Asked Questions
What is a repair order?
A repair order is a detailed record of requested work, diagnosis, labor, parts, authorization, charges, payments, and completion status.
Can I use this for non-automotive repairs?
Yes. The repair type selector supports vehicles, appliances, computers, electronics, equipment, HVAC, machinery, and general repair work.
How are labor charges calculated?
Each labor row multiplies labor hours by the hourly rate, then subtracts any line discount before adding the result to labor totals.
How does parts markup work?
The tool applies the markup percentage to the part unit price, multiplies by quantity, and then adds any core charge.
Can I save an unfinished repair order?
Yes. Save Draft stores the entered fields and line items in your browser using local storage.
What is included in the CSV download?
The CSV contains core order details, customer information, labor rows, parts rows, totals, payment status, workflow stage, and balance due.
Does the PDF include the complete order?
Yes. PDF export captures the repair order sections shown on the page, including totals, authorization, warranty, notes, and signatures.